Customer Care
Online Support
Live Remote Assistance
Carl Zeiss Meditec is committed to providing the best in Class Customer Service.
  • Better then 75% resolution rate
  • 95% satisfaction rate
  • Less downtime
Our Online Customer Service hours are from Monday - Friday, 5:00am to 5:00pm PST

Requirements to use Remote support are:
- Your modality\review station must be connected to your network
- You must have access to the internet from your modality\review station
- You must be requesting support from the modality that needs service

Remote Service Support is currently only available to our contract and warranty customers. To purchase a service contract please contact 1-800-341-6968 and follow the prompts.
Teleservice