Product Services
Carl Zeiss Meditec offers on-site and mail-in repair services worldwide. Our factory-trained field support engineers and in-house repair technicians are certified to ensure that original product specifications and quality standards are maintained.

On-site service and maintenance includes:
  • Planned maintenance and repairs
  • Installations (specified products)
  • Upgrades and updates
  • Product inspections
  • Equipment moving

Mail-in product repairs include:
  • Manufacturer's approved shipping boxes and packing materials
  • Loaners (specified products and service agreement level)

Customer Services