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JOB TITLE:
| Clinical Applications Specialist (CAS) - Denver Area |
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Carl Zeiss Meditec supplies innovative technologies and application-oriented solutions which enable doctors to improve the quality of life of their patients. The Company offers complete solutions, including implants and consumables, to diagnose and treat ophthalmic diseases. In the field of Neuro/ENT surgery, the Company provides innovative visualization solutions. Carl Zeiss Meditec's medical technology portfolio is rounded off by promising future technologies such as intraoperative radiotherapy.
The Clinical Applications Specialist (CAS), within infrequent supervision, must be able to assemble Carl Zeiss instruments, attach their peripheral devices, perform basic equipment troubleshooting, train technicians and/or doctors on instrument operation, and communicate basic equipment maintenance procedures in a professional manner.
ESSENTIAL FUNCTIONS:
- Manage on-site trainings within a given territory by independently contacting customers, scheduling appointments, making travel arrangements and addressing customer inquiries.
- Communicate regularly with CAS in adjacent territories to coordinate on-site trainings of “border” customers.
- Possess knowledge of the diagnostic ophthalmic industry.
- Serve as the customer’s liaison to Carl Zeiss liaison on administrative and technical/clinical issues. Request assistance as needed. .
- Converse regularly with Regional Sales Managers & Field Service Engineers regarding customer satisfaction or training issues. Begin development of a working relationship with both groups that enhances customer care.
- Begin process of learning to identify & communicate sales leads.
- Prepare and submit applicable documentation in a complete, accurate & timely manner as directed. This includes but is not limited to expense reports, & Product Training Checklists.
- Maintain & continually update knowledge on all appropriate Carl Zeiss products.
- Adhere to “CAS Responsibility” document.
- Other duties may include, but are not limited to setup and instruction on Carl Zeiss equipment at Convention and/or Seminars
- Maintain currency of, and adhere to applicable GMP and ISO 9001 processes and procedures. Abide by state and federal employment law.
REQUIREMENTS:
- At least three to five (3-5) years of experience in an ophthalmology clinic setting or in the diagnostic ophthalmology industry or comparable experience.
- Knowledge of visual fields, lensometry, refractometry, and Biometry and/or fundus photography. Knowledge of laser scanning technology is helpful but not mandatory.
- Good communications skills (written & verbal) and the ability to work with customers in challenging situations is required.
- Ability to follow standard practices & procedures in analyzing data or situations from which answers can readily be obtained.
- Basic skills in computers & accompanying software. (Microsoft Office—Word, Excel)
- Ability to travel overnight and work occasional weekends.
- Well organized and capable of working independently with minimal supervision.
- Requires valid driver’s license.
SPECIAL DEMANDS:
- Must be able to lift up to 70 pounds.
- Travel by automobile and air, with some overnight travel, is required. Field support may require long distance automobile travel with frequent bending and kneeling.
Carl Zeiss Meditec, Inc. is an Equal Opportunity Employer (EOE) and strongly supports diversity in our workplace.
To Apply, please forward resumes to d.jobs@meditec.zeiss.com and reference # R1162SM | |
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